{"id":56140,"date":"2024-11-21T12:09:32","date_gmt":"2024-11-21T12:09:32","guid":{"rendered":"https:\/\/generic.leitat.org\/quality-department\/"},"modified":"2025-09-24T14:29:58","modified_gmt":"2025-09-24T14:29:58","slug":"quality-department","status":"publish","type":"page","link":"https:\/\/leitat.org\/en\/quality-department\/","title":{"rendered":"Quality Department"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"56140\" class=\"elementor elementor-56140 elementor-37261\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f50c6af e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"f50c6af\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7482a98 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"7482a98\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-eca2d6d e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"eca2d6d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23cd777 elementor-widget elementor-widget-image\" data-id=\"23cd777\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/leitat.org\/wp-content\/uploads\/2024\/11\/icono-leitat.svg\" class=\"attachment-large size-large wp-image-53993\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c1dbd2 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"5c1dbd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Quality Department<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f708b1a e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"f708b1a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9d1d024 e-con-full e-flex e-con e-child\" data-id=\"9d1d024\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2210200 elementor-widget elementor-widget-text-editor\" data-id=\"2210200\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f56176-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"56176\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/56140#wpcf7-f56176-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"56176\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f56176-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"uacf7-form-wrapper-container uacf7-form-56176  \"><div class=\"uacf7-row\">\n\t<div class=\"uacf7-col-6\"><span class=\"wpcf7-form-control-wrap\" data-name=\"nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name*\" value=\"\" type=\"text\" name=\"nombre\" \/><\/span><\/div>\n\t<div class=\"uacf7-col-6\"><span class=\"wpcf7-form-control-wrap\" data-name=\"apellidos\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last name*\" value=\"\" type=\"text\" name=\"apellidos\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"uacf7-row\">\n\t<div class=\"uacf7-col-6\"><span class=\"wpcf7-form-control-wrap\" data-name=\"email-contacto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Contact email*\" value=\"\" type=\"email\" name=\"email-contacto\" \/><\/span><\/div>\n\t<div class=\"uacf7-col-6\"><span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"tel\" name=\"telefono\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"uacf7-row\">\n\t<div class=\"uacf7-col-6\"><span class=\"wpcf7-form-control-wrap\" data-name=\"nombre-empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company name*\" value=\"\" type=\"text\" name=\"nombre-empresa\" \/><\/span><\/div>\n\t<div class=\"uacf7-col-6\"><span class=\"wpcf7-form-control-wrap\" data-name=\"cargo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Position\" value=\"\" type=\"text\" name=\"cargo\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"uacf7-row\">\n\t<div class=\"uacf7-col-12\"><span class=\"wpcf7-form-control-wrap\" data-name=\"exposicion\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Statement of facts or non-conformity*\" name=\"exposicion\"><\/textarea><\/span><\/div>\n<\/div>\n\n<div class=\"uacf7-row\">\n\t<div class=\"uacf7-col-12\"><span class=\"wpcf7-form-control-wrap\" data-name=\"propuesta\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Help us improve and tell us your proposal*\" name=\"propuesta\"><\/textarea><\/span><\/div>\n<\/div>\n\n<div class=\"uacf7-row\">\n\t<div class=\"uacf7-col-12\"><label><b>Attach files (PDF, max 10MB)<\/b> <span class=\"wpcf7-form-control-wrap\" data-name=\"docs\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".pdf\" aria-invalid=\"false\" type=\"file\" name=\"docs\" \/><\/span><\/label><\/div>\n<\/div>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"aceptacion-pp\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"aceptacion-pp\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and accept the <a href=\"https:\/\/leitat.org\/en\/privacy-policy\/\">Privacy Policy<\/a>.<\/span><\/label><\/span><\/span><\/span>\n\n<div class=\"uacf7-row\">\n\t<div class=\"uacf7-col-6\">\t\t<span class=\"wpcf7-form-control-wrap recaptcha\"\n\t\t\tdata-name=\"recaptcha\">\n\t\t\t<div class=\"uacf7_spam_recognation\" iso2=&quot;iso2&quot; protection-method=&quot;image_recognation&quot; aria-invalid=&quot;false&quot; name=&quot;recaptcha&quot; user-ip=&quot;216.73.217.68&quot;>\n\t\t\t\t\t\t\t\t\t\t<div id=\"image_recognation\">\n\t\t\t\t\t\t\t<div id=\"captcha_input_holder\">\n\t\t\t\t\t\t\t\t<div id=\"captcha\"><\/div> <button id=\"arithmathic_refresh\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n\t\t\t\t\t\t\t\t\t\tviewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.5.2 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t\t\t\t\t\t\t\t<path\n\t\t\t\t\t\t\t\t\t\t\td=\"M142.9 142.9c62.2-62.2 162.7-62.5 225.3-1L327 183c-6.9 6.9-8.9 17.2-5.2 26.2s12.5 14.8 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class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"SEND\" \/><\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1decc09 e-con-full e-flex e-con e-child\" data-id=\"1decc09\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky_offset&quot;:100,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t<div class=\"elementor-element elementor-element-00476dc e-con-full e-flex e-con e-child\" data-id=\"00476dc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2aec5e6 e-con-full e-flex e-con e-child\" data-id=\"2aec5e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9601437 elementor-widget elementor-widget-heading\" data-id=\"9601437\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f7362b elementor-widget elementor-widget-text-editor\" data-id=\"2f7362b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please share any <b>complaints <\/b>or <b>claims <\/b>you have related to our services. Or <strong>appeal<\/strong> regarding decisions made as a Certification\/Verification Body.<\/p>\n<p>Our Quality team, acting as a non-involved party, will record and investigate the matter together with the corresponding department and will provide you with a response as soon as possible, including the resolution and actions taken to address it.<\/p>\n<p>You can request our Complaints and Appeals Handling Procedure (AT-PRO0055) via email at&nbsp;<a class=\"fui-Link ___w5et180 f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv f1mo0ibp fjoy568 ff5ikls f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a\" tabindex=\"0\" href=\"mailto:calidad@leitat.org\" target=\"_blank\" rel=\"noopener\" data-tabster=\"{&quot;restorer&quot;:{&quot;type&quot;:1}}\">calidad@leitat.org<\/a>.<\/p>\n<p>Thank you!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Quality Department Contact us Please share any complaints or claims you have related to our services. Or appeal regarding decisions made as a Certification\/Verification Body. Our Quality team, acting as a non-involved party, will record and investigate the matter together with the corresponding department and will provide you with a response as soon as possible, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-56140","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Quality Department - Leitat Technological Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quality Department - Leitat Technological Center\" \/>\n<meta property=\"og:description\" content=\"Quality Department Contact us Please share any complaints or claims you have related to our services. 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